日月光(ASE)某位工程师,离别感言
日月光(ASE)某位工程师,离别感言 日月光(ASE)某位工程师,离别感言, 这篇文章,造成公司不小的震撼, 还被副总约谈一番, 经过几番慰留,目前暂以留职停薪处理,完成学业再说!原文是英文,已附上翻译.
---------------------------------------------------------------------I will end my job in ASE on 8/31 and then I will go tostudy?inNational Sun-Yan-San University.I want to appreciate manypeoplein ASE during my working time.am glad to cooperate with you overtwo years.
我将在8/31结束我在日月光的工作，然後我将到中山大学读书。我要感谢很多在我於日月光工作期间帮助我的人。非常高兴能与你们合作超过两年的时光。
I entered ASE on 2000/3/13. It's nearly my first job (my firstjob existed only one month) after I graduated from army, and I
learned> many things during two years. There are many advantages inthis company.
我在2000/3/13进到日月光，这几乎是我自陆军退伍後的第一份工作(我的第一份工作仅做了一个月)，在这两年当中，我学到很多事情。
First, the hierarchy in ASE is not very obvious. Thedistinctnessamong manager, staff member and clerk is latent and workingatmospherein ASE is approximatelyharmonious.That's the reason why I canstayhere over two years.
第一，日月光的阶级意识不是非常明显，经理、职员和助理之间的差异是潜在的’b日月光的工作气氛大致上是很和谐的，这也是我为什麽能在此超过两年的原因。
Second, semiconductor industry is a global competitiveenvironment.Working in ASE can help me to extend my vision about worldenvironment.Working in ASE can help me to extend my vision about worldbecause I have many opportunities to work with people from manycountries.
English ability improvement is the largest income for mein my careerlife. This experience can help me to compete with otherpeople in this globalize competitive et in the future. Working inIC assembly
industry can study about knowledge of all the semiconductor supply chain from wafer fabrication to SMT.
It's a good way to involve into electronic engineering for
mechanical background engineers.
第二，半导体产业是全球竞争性的环境，在日月光工作可以帮助扩展自己对
世界的视野，因为可以有机会跟来自不同国家的人工作。英文能力的提应该是我
在日月光工作的最大收。这工作的经验可以帮助我在未来全球化的竞争市场上与他
人竞争。
在封装产业工作可以学习到整个半导体供应链的知识，从晶圆造到上板，
对於机械工程背景的工程师而言，这是切入电子工程的一个捷径。
日月光(ASE)某位工程师,离别感言 日月光(ASE)某位工程师,离别感言, 这篇文章,造成公司不小的震撼, 还被副总约谈一番, 经过几番慰留,目前暂以留职停薪处理,完成学业再说!原文是英文,已附上翻译.
---------------------------------------------------------------------I will end my job in ASE on 8/31 and then I will go tostudy?inNational Sun-Yan-San University.I want to appreciate manypeoplein ASE during my working time.am glad to cooperate with you overtwo years.
我将在8/31结束我在日月光的工作，然後我将到中山大学读书。我要感谢很多在我於日月光工作期间帮助我的人。非常高兴能与你们合作超过两年的时光。
I entered ASE on 2000/3/13. It's nearly my first job (my firstjob existed only one month) after I graduated from army, and I
learned> many things during two years. There are many advantages inthis company.
我在2000/3/13进到日月光，这几乎是我自陆军退伍後的第一份工作(我的第一份工作仅做了一个月)，在这两年当中，我学到很多事情。
First, the hierarchy in ASE is not very obvious. Thedistinctnessamong manager, staff member and clerk is latent and workingatmospherein ASE is approximatelyharmonious.That's the reason why I canstayhere over two years.
第一，日月光的阶级意识不是非常明显，经理、职员和助理之间的差异是潜在的’b日月光的工作气氛大致上是很和谐的，这也是我为什麽能在此超过两年的原因。
Second, semiconductor industry is a global competitiveenvironment.Working in ASE can help me to extend my vision about worldenvironment.Working in ASE can help me to extend my vision about worldbecause I have many opportunities to work with people from manycountries.
English ability improvement is the largest income for mein my careerlife. This experience can help me to compete with otherpeople in this globalize competitive et in the future. Working inIC assembly
industry can study about knowledge of all the semiconductor supply chain from wafer fabrication to SMT.
It's a good way to involve into electronic engineering for
mechanical background engineers.
第二，半导体产业是全球竞争性的环境，在日月光工作可以帮助扩展自己对
世界的视野，因为可以有机会跟来自不同国家的人工作。英文能力的提应该是我
在日月光工作的最大收。这工作的经验可以帮助我在未来全球化的竞争市场上与他
人竞争。
在封装产业工作可以学习到整个半导体供应链的知识，从晶圆造到上板，
对於机械工程背景的工程师而言，这是切入电子工程的一个捷径。
in manufacture engineer or R&D engineer? If we define PE in manufacture
engineer, we should reduce developing loading and if we define PE in R&D
engineer,we should reduce tedious things handling from production line.
No matter what kind of identification, I think an engineer must focused
his career on improve professional knowledge and ability, not on
signing notice, changing defect codes, binding travel cards, falsifying data,
or picking up the pieces. However engineers in ASE waste their 80% time
on these tedious things.
到底程工程师的职务上的定义为何？应该定位为研发或是造？如果将PE定位为
造，我们就应该减少研发的负担；如果将PE定位为研发，我们就应该减少生产线发
生的琐事处理。不管是定义在哪一方面，我认为，一位工程师应该将他职务焦点放在
提升专业知识与能力，而不是签通知单，调帐，钉路单，造假资料或是收拾残局上面。
然而，日月光的工程师却花费他们80%的时间在这类的杂务上面。
Although most of time for a process engineer is to handle excursion
in production line, quarterly merit score is according the quantity
of reports you provided.?It's very well to assess staff by quality scores,
but items are not matched with percentage of working loading. I don't
know what's the purpose the managers want engineers to do. If I give up
handling excursion and let production line to do by themselves and I just work
hard to write many reports in the office,
I can still get high scores in every quarterly merit.
Why do I need to be twisted by tedious things?
Is writing reports really the main job of process engineer?
Apparently, managers want us to focus on OJT,project and task.?
But if we really respect engineer's knowledge growing up and on job training,
I consider that we must reducing tedious things loading to engineer
andgive us more time to study.
Learning is also one segment of our job in studying organization.
Learning new knowledge shouldn't be the another loading for us.管一位程工程师大部份的时间都是处理生产线上发生的异常，然而，季考核的
分 数却是根据你产出报告的数量为依据。考核可以做量化的评核是非常好的事，
然而项目却和工作负担比例不相符。我不知道经理们希望工程师如此做的目的为何。
如果我放弃处理生产线发生的异常，请他们自行解决，而我只是待在办公室写很多报告，
我依然可以在每季的考核中拿到高分，为何我还需要被这些琐事纠缠？写报告真的就
是工程师的主要工作吗？显然地，经理们是希望我们将焦点放在在职训练、专案处理
上面。可是，如果我们真的重视工程师知识的成长和在职训练，我认为我们必须减少
琐事对工程师的负担。学习就是学习型组织工作的一部份，学习新知不应是我们额外的负担
。
Do anyone try to search the solution from our KM server? Do you know
the cause of delamination? Do you know the cause of solder voids after
SMT? When I met these case, I try to find solution through our KM server,
but I am disappointed. I can't find information of delmination and solder
voids. So I try to search by Internet. When I key in delmination,
reliability,PDF in GOOGLE, I can get hundreds papers talked about?reliability.
I knew that delamination caused by thermal stress and moisture through
different failure phenomenon. When I got complaint about solder voids
from customer,I also try to search solder voids, SMT, PDF through GOOGLE,
and also? get hundreds papers talked solder voids caused by IR
reflow problems.?
We even don't know that many problems had been sloved by other
people. Some companies showed their research result publicly. I felt
that I should have confidence to tell customer it's SMT problem and then
I got help from PC-Liu talked to me it's caused by via hole on the PCB through
IR reflow.
After we took samples to QA to do FA, the SEM shown it really caused
by SMT problem not the package problem. I solved this problem through
knowledge and expert's help, not through handling tedious things from MFG.
Handling rountine can only add our experience, but can't add our knowledge!
However there are many troubles need to be solved by engineer's
knowledge!
有人试着透过KM的主机寻找解答吗??你知道造成delamination的原因吗?你知道经过
表面黏着後造成锡孔洞的原因吗?当我遇到这问题时,我试着透过我们的KM主机寻找
解答,可是我感到失望,我无法发现delamination和锡孔洞的资讯.
所以,我透过网际网路去搜寻当我在GOOGLE打入delamination, relaibility, PDF时,
我可以得到数百篇有关可靠度的文献.?我知道了delamination是由气和热应力造成的, 由
不同的失败模式可看出结果当我接到客户有关於锡孔洞的抱怨,我也试着透过GOOGLE
搜寻solder voids, SMT, PDF并且得到百篇的文献讨论由造成的锡孔洞.
一些公司很大方地公开他们的研究成果.我觉得我应该有信心告诉客户,这是SMT的问题.
然後我得到刘百洲的帮忙告诉我是印刷电路板上导孔经过时造成的,
在我们送样品到QA做失败分析後, SEM显示的确是SMT的问题而不是封装的问题.
我解决这问题透过的是知识和专家的协助,而不是透过处理生产线的琐事,处理例行
事务只能增加我们的经验, 可是无法增长我们的知识 然而,很多的问题却是需要透过工程师
的知识来解决
We found corrosion after wafer sawn for one customer. Customer give
us many wafers to saw. Our D/A engineer just take wafers to MFG to saw
again and again. If you read text book of wafer fabrication, textbook tell
you corrosion caused by chemical residue after etching.
Wasting one days to saw wafer is worse to wasting two hours to read textbook.
In my opinion, if we can't tell customer this, sawing wafers
experiments again and again only waste our time and money and can't get any
effective improvement. We stand behind machine all day long to watch the
machine sawing wafers.Engineers feel very tired certainly. Why don't we
show the information on textbook to customer and tell them it caused by wafer
fabrication
If wafer fab doesn't want to improve, assembly house can't get
effective improvement.
我们发现有一家客户的晶圆在切割後有腐蚀,客户给我们很多晶圆去切割,我们的D/A
工程师就一次又一次带着晶圆去生产线切.如果你读过晶圆程的教科书,教科书会告
诉你,腐蚀是由蚀刻过後的化学残留造成的.
花一天的时间去切晶圆还不如花两小时去查教科书
我们却常整天在机台旁罚站,看着机台切着晶圆,工程师当然觉得很辛苦以我的观点
看来,如果不告诉客户这一点,一次又一次的切割实验只不过是浪费我们的时间跟金钱
又得不到有效的结果而已. 为何我们不拿出教科书的资讯告诉客户,这是晶圆造的
问题??如果晶圆厂不改善,封装厂也无法提供有效的改善.
Another complaint is the thing everyone has ever known, salary and
welfare. Have you ever watched discussions in BBS of Internet about ASE?
Most discussions are complaining about the low salary.Despite somebody
complains about low salary, ASE still has a loud reputation in society
for people who don't know inside information.
When my friends knew about I am working in ASE, they usually showed
admiration and asked:
"Oh ochyou must have over 500000 NT dollars one month."
I just laughed and didn't answer them.
另一件要抱怨的是每个人都已经知道的，薪资福利。有人曾看过网路BBS关於日月光
的讨论,大多数的讨论都在抱怨低薪资。管有些抱怨低薪资，日月光对於社会上
不知道内情的人而言，仍享有响亮的名声。
当我的朋友知道我在日月光工作时，他们常露出羡慕的表情问道：
日月光喔..你应该一个月有超过五万元吧？」我只是笑而不答。
This joke demonstrates that salary in ASE is lower than the average
level people noticed in industry. I think it's not a glory for the second
largest assembly house in the world. At least, we should be equal with
ASECL,right?
People in ASECL have worked five days a week for a long time. Why do
people in south Taiwan need to tolerate getting lower salary and welfare?
If the salary can't attract an engineer and he can't grow up from
working.What's the decision he will make? Of course, engineers also handle
routine in some other companies, but they get a lot of stocks or money to
keep they staying.
这笑话显示日月光的薪资低於业界人们知道的平均水准。我想对世界第二大封装厂而言，
不是一件光彩之事。 至少，我们应该跟中坜厂的水准一样吧？中坜厂的员工早就实施
休二日有一段期间了，为什麽住台湾南部的人就必须忍受较低的薪资福利呢？
当然，在某些公司的工程师也是处理一些例行琐事，可是他们得到很多股票和金钱使得
他们愿意留下来。We all heard that managers announced that top manager has noticed
about this and tried to improve this salary structure. I had heard about
this information when I entered ASE, and we heard this kind of
announcement every year, so I hoped it's really true good news to everyone.
我们都听过经理们宣告上层主管已体认到这问题，并试着改善这样的薪资结
构，当我刚进日月光时就听过了，而且我们每一年都听过这样的声明，所以我希望
这次对位的确是真的好消息。
We also know about that top manager wants to promote everyone's
job title from project engineer to product manager. Girls in club also
called public manager, so all of them are managers. In fact, realistic
income of the job is more practical than the title of the job.
Salary of assistants in some companies is better than of engineers in ASE.
Incomes of assistants in university is over 30000 one month and incomes of
assist professor in university is over 60000 one month. However these jobs
title are named with assist.
我们也知道上层主管有意提工程师的职称，将专案工程师的头衔为产品经理。
事实上，职位上实在的收入要比职称更为实际，一些公司助理的薪水还比日月光的工程师来得高，大学助教一个月有三万元以上；助理教授一个月有六万元以上。然而，这些职称都有助理之名。The table shows the mean salary in industry, we can compare with them.
I hope that we can reach this average level at least.
下表显示业界的平均薪资，我希望至少可达到平均的水准吧？
各产业大学毕业新进人员薪资| 名次 行业 薪资
1 金融业 34928
2电脑边业 33460
3 半导体业 32990
4电子元件业 32960
5通讯电信业 32810
6 化工业 32780
7 光电业 32500
8 药业 32250
9 出版业 31860
10家电电机业 31760
11 汽机车业 31710
12 纺织业 31650
13 钢铁业 31150
14 贸易业 31130
15电脑软体业 31110
16 网路及网路服务业30970
17 保险业30660
18 橡胶胶带业30650
19 传播业30500
20 汽机车销售业 30350
21 建材厨具业30150
22 电脑及资讯服务业30070
23 金属品业29960
24 营建业29640
25 机械业29430
26 光学仪器业29200
27 超市量贩业29090
28 券业29000
29 百货业28950
30 电脑零组件业28800
31 休旅游业28840
32 食品业27570
|各产业硕士毕业新进人员薪资|
名次 行业 薪资
1 电子元件业 40570
2 通讯电信业 39560
3 电脑软体业 39160
4 半导体业 38740
5 贸易业 37917
6 金融业 37915
7 电脑边业 37760
8 光电业 37570
9 汽机车业 37320
10 化工业 37140
11 纺织业 37130
12 家电电机业 36130
13 钢铁业 35870
14 网路及网路服务业35840
15 券业 35710
16 药业35700
17橡胶胶带业35420
18电脑及资讯服务业39380
19保险业35288
20电脑零组件业34910
21汽机车销售业34840
22百货业34783
23光学仪器业34633
24机械业34590
25金属品业34490
26超市量贩业34067
27传播业34038
28建材厨具业34000
29食品业33880
30营建业33125
31出版业31800
32休旅游业31400
But in version of knowledge management, OJT system is only a document
deposition system.
The design of search is only be sorted by author. If I want to
find an excursion case, I must know about who the author is. The
transition speed of server is too slow. When I open an education material,
I must wait for minutes and system usually down. The system is not friendly
and people still don't have habit to search solution by system. Top managers
only want engineers to produce many documents, but we don't control the
quality and don't build a convenience system for people to use. When we meet
problems,mostly we can't get some help from this server and most people
don't have habits to collect data to solve problems.We always blind our head to do many experiments or to editspecious reason to convince customers but we don't know how to useknowledge to explain problems. The result is everyone felt tired butproblems still exist because everyone use labor concentrated method tosolve problems
程工程师在职训练的目的是好的，但是以知识管理的观点来看，OJT只能算是一文件储存系统。搜寻的设计是依照作者设定，如果我想要搜寻一件异常案例，我必须要知道作者是谁。伺服器的传输速度太慢，当我打开一件训练教材时，我必须等待好几分钟，系统常常当机。系统设计不够友善，员工仍没有从系统找寻解决方案的习惯。
高层主管只想到要工程师提供很多的文件，但是我们没有管控品质，并且未建立一方便人们使用的系统。当我们遇到问题时,我们也不太能从这系统找到什麽有帮助的知识,大部份人也没有习惯去收集资料来解决问题, 我们总是着头拼命做实验,或是编一些似是而非的理由去说服客户,却不知用现有的知识来解释问题.结果是大家都很累,问题还是存在,大家都用劳力密集的方法去解问题
The labor distribution for process engineer is not fair. Dieattached engineer have to handle from grinding to plasma cleaning, andsometimes he is also called by 3rd optical inspection or molding orvisualinspection because there are die attached defects found by them.However some stage engineer only handle one process station. Average career life of mdie attached engineers in plant 7 is never over oneyear because it really too tired.?The labor distribution seems all thesame in IC assembly industry,but does anybody review the labordistribution is fair or not? I?suggest that there should be oneengineer to handle only die attached,and another engineer to handlegrinding to 2nd optical inspection.Plasma cleaning should be belongedto wire bonding engineer.
程工程师的劳力分配不公平。黏晶工程师要从研磨管到电浆清洗，有时候还要被三光、封模、外观的人召唤因为发现黏晶的缺点。然而，一些单站工程师却只要负责一个站别。在七厂的黏晶工程师平均的工作年资从未超过一年，因为实在是太操劳了。这样的劳力分配似乎是整个封装业都是一样，可是从没人检讨过这样是否公平吗？
我建议应该一位工程师仅负责黏晶粒，一位工程师负责研磨到二光检查，电浆清洗可归由线工程师负责。
BCC team didn't received any offical customer complaint when it massproduced in first year. Our effect of OJT and project/task also headthe list of successful candidates. However I think we don't get enoughnotice in PE department. Members of BCC is four men in the first andit's still four men after my leaving.
More capacity of products; more loading for engineers. It's to pushegineers to find new jobs ..I have a feeling that BCC is like an orphanto be shifted from here to there beacuse BCC belongs to neither BGApackages nor traditional leadframepackages.
If there is any lack of members for other teams, they will pullpeople from our team. Maybe it beacuse we don't have big trouble toaffect order from customers, so they feel that BCC may or may not beneeded. This way is serious attack to member's morale in our team.
当我刚进到日月光时, 被归属於BCC team,BCC从当时的一200K的产量到一日200K以上良率由99.5%提到99.88%以上,我一直觉得本组在程工程处算是表现不错的,BCC量产第一年没有任何一件正式客户抱怨, 在OJT及专案上的表现也都是名列前矛,?
然而, 我觉得我们在PE部门并没有受到足够的重视, BCC的工程师从一开始的四人到最後我离开後还是四人, 品越做越多,工程师的负担越来越重, 公司这麽做是在逼人找新头路感觉上, BCC不属於BGA产品, 又不属於传统 钉架产品, 像是爹不疼娘不爱地被人踢来踢去, 各组一有缺人马上就从本组拉人, 许我们没有发生过严重到影响客户订单的大问题, 所以有点可有可无的感觉吧这种作法对於本组的士气是一种严重的打击
It seems like I have more complaints than acknowledgement. I thinkthat since I will end my job, I should tell all the things I want tosay to everyone. Maybe it's also the thing you want to say but youdon't brave to.I hope that I really response everyone's heartfeltwishes. In my researching career of doctiral students,I hope that I canresearch knowledge sharing and collection in Internet and how to useinformation technology and knowledge management to help engineers toreduce their
tedious things to make enterprise staff grow up but exhaust their ability.
At last I still want to appreciate everyone, I hope that everyonecan get good salary and grow up in ASE in the future. Maybe we haveopportunity to cooperate after I get degree few years lalter.
看来似乎我的抱怨要比感谢词多，我想既然我将结束工作，我应该将我想对大家说的话说出来，也许这也是你想说却不敢说的话，我希望真的反应出很多人的心声。
在我博士生的研究生涯中,我希望能研究网路上的知识分享和收集行为还有如何利用资讯技术和知识管理减少工程师的杂务使企业员工都能在工作中获得成长,而不光是消耗他们的才能最後我还是要感谢每个人，希望各位未来在日月光都能有好的薪资，在工作上也能得到成长。也许几年以後我得到学位之後，我们还有一起工作的机会